Chatbots in medical communication offer huge potential, but also equally huge dangers. As is well known, the greatest danger lies in the misinterpretations which programs such as ChatGPT, can cause, and thereby providing patients with false information. Such misinformation may dramatically affect the health of those seeking medical advice.

Now we have found a reliable method to include chatbots on your web or app application without the risk of misinformation caused by so-called hallucinations.

Our platform for this provides a set of various AI services, such as information extraction, text classification, natural language conversation, summaries, and translations.

Here we place your questions and their specific answers, which are addressed directly to the chatbot. We define the AI's scope for interpretation in advance to ensure that the question is recognized as meaningful even if it is phrased differently. As the answers are stored in the knowledge base and assigned to the questions, no misinterpretations will be generated. Additionally, translation services facilitate the application in different languages.

In the healthcare industry, this secure technology can be very useful, where incorrect information may have drastic consequences for the device's functionality. Especially in the service area of maintenance and service of precious and highly sensitive devices, these chatbots help technicians if protected knowledge is passed only. Thus, serious damage is prevented.

Would you like to know more about how to use AI-driven chatbots in your company? 
We will gladly arrange a non-binding demo appointment to present solutions that are suitable for your company!

Matthias Steffen
+ 49 40 - 450 318 - 0
matthias.steffen@fuse-ai.de